Join Now
Genpact invites freshers to join our Mega Walk-In Drive for Customer Service Voice roles. If you are ready to start your career in customer service, this is a fantastic opportunity to be part of a global professional services firm with a supportive and inclusive culture.
Position Details
| Role | Customer Service – Voice (Hindi & English) |
|---|---|
| Industry | BPO / Call Centre |
| Location | Hyderabad (On-site) |
| Experience | Freshers eligible |
| Shift | Flexible with any shift, including weekends |
Key Responsibilities
- Respond to customer queries and concerns.
- Assist in data collection for account recovery.
- Understand client processes and policies.
- Escalate customer issues as needed.
- Provide outstanding customer service.
Qualifications
- Minimum Requirements: Graduate (Any Discipline except law); proficiency in speaking, reading, and comprehending both Hindi and English.
- Preferred Skills: Strong probing and analytical skills, customer-centric approach, flexibility to work weekends.
Walk-In Interview Details
- Date: 12th November 2024
- Time: 11:30 AM – 1:00 PM
- Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
Documents to Carry:
- 3 copies of an updated resume
- 3 passport-size photographs
- Original Aadhar card and 2 copies
About Genpact
Genpact is a leading global professional services firm with over 125,000 employees worldwide. We are committed to creating a diverse and inclusive work environment. Learn more about Genpact at genpact.com.
Important Notice:
Genpact does not charge any fees or require applicants to purchase any kits or equipment as part of the hiring process. Be cautious of fraudulent job postings or recruitment scams.