Contents
Company Overview:
Tech Mahindra, a part of the Mahindra Group, is an Indian multinational information technology services and consulting company. Headquartered in Pune, with a registered office in Mumbai, Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries.
Job Details
Role: Customer Support Executive
Experience: 0-4+ years
Job Location: Noida
Number of Openings: 100
Salary: 2 – 2.30 LPA
Interview Date & Time:
07th August – 9th August 2024, 10:30 AM – 5:00 PM
Interview Location:
A8- Knowledge Boulevard, Tower-B, 7th floor, Tech Mahindra Sector 62, Noida
Near IMS College. Nearest Metro Station: Electronic City Noida.
Contact Person: Sakshi Gupta
Contact Number: 7303135627
Job Description
Profile: Customer Service
Process: Email & Chat / Voice Process
Roles and Responsibilities:
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Establishing a positive relationship with all clients and customers in person.
- Handling customer concerns and complaints in a timely manner.
Eligibility
- Education: Undergraduate/Graduates (all are eligible).
- Experience: Fresher/Experienced candidates can apply.
- Skills: Must be comfortable with English.
Additional Information
Salary: Up to 2.30 LPA
Shifts: Rotational Shifts / Rotational Week offs
Working Days: 6
How to Apply
Interested candidates can directly walk in to the interview location. Mention “HR Sakshi” on your resume for smooth coordination.
Interview Location:
A8- Knowledge Boulevard, Tower-B, 7th floor, Tech Mahindra Sector 62, Noida
Near IMS College. Nearest Metro Station: Electronic City Noida.
Note: Walk-in interviews are conducted on the 7th Floor only.
For more information, please connect on the contact number provided above.