Looking for pharma jobs, QA jobs, QC jobs, or pharmaceutical careers in India and globally? Fortrea is hiring Medical Contact Center Associate I professionals in Manila.
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About the Company
Fortrea is a leading global Contract Research Organization (CRO) known for delivering innovative clinical development and technology solutions. The company supports pharmaceutical, biotechnology, and medical device organizations worldwide.
With operations across nearly 100 countries, Fortrea focuses on scientific rigor, regulatory compliance, and patient-centered healthcare solutions. The organization is recognized for driving innovation and accelerating clinical development programs globally.
Fortrea promotes a strong workplace culture through collaboration, integrity, and continuous learning. Employees gain opportunities to work on global pharmaceutical projects while enhancing professional growth.
Job Details
- Company Name: Fortrea
- Job Role: Medical Contact Center Associate I
- Category: Clinical
- Job ID: 26153
- Experience: 1–2 years of safety experience
- Qualification: Bachelor’s/Master’s in Pharmacy, Life Science, Medical Science, PharmD, BS/BA, or related field
- Location: Manila
- Work Type: Office Environment or Remote
Job Description
Fortrea is seeking talented professionals for Medical Contact Center Associate I roles within its clinical and pharmacovigilance operations. The position involves handling medical information queries, adverse event reporting, and supporting drug safety activities.
Candidates with strong pharmaceutical knowledge, regulatory understanding, and communication skills are encouraged to apply. This opportunity is ideal for professionals seeking growth in drug safety and clinical operations.
Medical Contact Center Associate I
- Department: Clinical / Pharmacovigilance
- Market: Pharmaceutical, Biotechnology, CRO
- Role: Medical information handling and safety data management
- Experience: 1–2 years safety experience
- Education/Qualification: Pharmacy, Medical Science, Life Science, PharmD, BS/BA, or equivalent
Skills/Qualifications
- Strong verbal and written communication skills
- Knowledge of pharmacovigilance and drug safety processes
- Understanding of ICH GCP guidelines
- Familiarity with regulatory compliance standards
- Ability to manage inbound and outbound calls
- Attention to detail and data accuracy
- Microsoft Office proficiency
- Ability to work independently and in teams
- Experience with safety databases preferred
- Analytical and problem-solving abilities
Key Responsibilities
- Respond to medical information queries promptly
- Handle product quality complaints professionally
- Record and report adverse drug reactions
- Execute safety data management processes
- Perform case documentation and follow-ups
- Support ongoing quality control activities
- Track safety metrics and reconciliations
- Maintain high-quality processed data
- Collaborate with internal teams effectively
- Follow company SOPs and regulations
Benefits/Perks
- Global pharmaceutical industry exposure
- Career growth opportunities in clinical research
- Learning and professional development support
- Collaborative and innovative work culture
- Competitive compensation package
- Opportunity to work with international teams
- Flexible work environment options
- Long-term career stability
How to Apply
Verified Post
Verification: To confirm the legitimacy of this posting, you can view the original announcement on the Fortrea career page.
🔗 Click below to apply directly for this job
Interested candidates can apply directly through the official Fortrea careers portal.
Apply Here: urlFortrea Careershttps://www.fortrea.com
For additional pharma job updates and opportunities, visit:
urlPharma Recruiterhttps://pharmarecruiter.in
Candidates should submit applications early to increase their chances of selection.
Why You Should Join
Fortrea provides professionals with an opportunity to work in a globally recognized CRO environment focused on innovation and scientific excellence. Employees receive exposure to advanced clinical development processes and international pharmaceutical projects.
The company encourages continuous learning, collaboration, and professional growth. Its compliance-driven culture and commitment to patient safety make it an ideal workplace for clinical and pharmacovigilance professionals.
FAQs
Who can apply for this position?
Candidates with Pharmacy, Life Science, Medical Science, or related qualifications can apply.
Is prior pharmacovigilance experience required?
Yes, candidates should have 1–2 years of drug safety or relevant experience.
Is remote work available?
The role supports office-based or remote work environments depending on company requirements.
Are there career growth opportunities at Fortrea?
Yes, Fortrea offers learning programs, global exposure, and long-term career advancement opportunities.
