HCLTech is conducting a walk-in drive for fresh graduates for the Process Associate (Email Support) role. This is an excellent opportunity to kickstart your career with a global leader in IT and non-IT services.
Walk-In Interview Details
- Position: Process Associate (Email Support)
- Date: 4th January 2025
- Time: 11:00 AM – 5:00 PM
- Location:
HCLTech Candor Tech Space,
Tower 11, 1st Floor, Sector 21, Dundahera Village,
Gurugram, Haryana – 122022 - Contact Persons: Shikha Tanwar / Preeti Kumari
Who Can Apply?
Educational Requirements:
- Graduates from any stream (except BTech, BCA, MTech, MCA).
- Pursuing candidates are not eligible.
Eligibility Criteria:
- Freshers with excellent communication skills.
- Willingness to work in rotational shifts (24×7).
- Open to working from the office.
- Cab facility is available (chargeable).
Role & Responsibilities
- Respond to customer queries via email with professional and accurate resolutions.
- Update client databases and verify order information.
- Manage internal processes while ensuring compliance with organizational policies.
- Collaborate with teams to deliver exceptional customer service.
Key Skills Required
- Fluency in English (written and verbal).
- Strong email writing and communication skills.
- Analytical thinking, problem-solving ability, and attention to detail.
- Ability to work independently and as part of a team.
Mandatory Documents to Carry
- Two copies of your updated resume.
- Recent passport-size photograph (within the last six months).
- Original and photocopy of Aadhar Card.
- Provisional certificate of graduation/post-graduation.
Don’t miss this opportunity to work with HCLTech and gain valuable experience in a professional environment. Join us on 4th January 2025 to start your journey!