Looking for pharma jobs in India? Wipro is hiring Production Specialist L1 professionals with Pharmacovigilance and Drug Safety experience in Pune. Explore exciting pharmaceutical careers in India with a globally recognized technology and consulting company.
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About the Company
Wipro is a leading global information technology, consulting, and business process services company with a workforce of over 170,000 professionals serving clients across multiple industries worldwide.
Headquartered in India, Wipro operates in more than 175 cities across six continents. The company is known for its commitment to innovation, digital transformation, regulatory compliance, and customer-centric solutions.
Through its extensive network of technology centers and industry experts, Wipro helps organizations accelerate growth, improve operational efficiency, and achieve sustainable business success.
The organization maintains high standards of integrity, governance, and professional excellence, making it one of the most trusted employers globally.
Job Details
- Company Name: Wipro Limited
- Position: Production Specialist L1
- Experience: 1–3 Years
- Qualification: Any Graduate, Any Postgraduate
- Location: Pune, Maharashtra, India
- Work Type: Full-Time, Permanent
- Industry: IT Services & Consulting
- Department: Production, Manufacturing & Engineering
Job Description
Wipro is seeking skilled professionals for its Pharmacovigilance Drug Safety operations.
The selected candidate will provide technical and process support, resolve client queries, ensure SLA compliance, and contribute to operational excellence while maintaining high-quality customer service standards.
Production Specialist L1
- Department: Production, Manufacturing & Engineering
- Role: Production Specialist L1
- Experience: 1–3 Years
- Education/Qualification: Any Graduate or Postgraduate
- Location: Pune, Maharashtra
- Specialization: Pharmacovigilance and Drug Safety
Skills/Qualifications
- Pharmacovigilance knowledge
- Drug Safety experience
- Customer service expertise
- Technical support capabilities
- Troubleshooting skills
- Compliance management
- Documentation and reporting
- Process management
- Client interaction skills
- SLA management
- Problem-solving abilities
- Email and call handling
- Knowledge base utilization
- Communication skills
- Regulatory awareness
Key Responsibilities
- Handle client queries through calls and emails.
- Maintain accurate issue documentation.
- Resolve issues within defined SLAs.
- Escalate critical cases when required.
- Troubleshoot customer-reported problems.
- Maintain customer service standards.
- Update internal knowledge resources.
- Track and analyze recurring issues.
- Support process compliance requirements.
- Provide product-related guidance.
- Record all resolutions accurately.
- Participate in product training programs.
- Ensure adherence to service agreements.
- Conduct customer follow-ups.
- Support operational excellence initiatives.
Benefits/Perks
- Opportunity to work with a global organization
- Competitive compensation package
- Continuous learning and development programs
- Exposure to international clients
- Professional growth opportunities
- Industry-leading work environment
- Access to advanced technologies
- Strong compliance-focused culture
- Career advancement opportunities
- Collaborative and inclusive workplace
How to Apply
Interested candidates can apply through Wipro’s official careers portal:
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Verification: To confirm the legitimacy of this posting, you can view the original announcement on the Wipro career page.
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Apply as early as possible, as applications are receiving significant interest from qualified professionals.
Why You Should Join Wipro
Wipro offers an excellent platform for professionals looking to build long-term careers in pharmacovigilance, drug safety, and technical support functions.
Employees benefit from a culture of innovation, continuous learning, ethical business practices, and global exposure.
The company’s strong commitment to compliance, technology-driven transformation, and employee development creates a stable environment for career growth and professional success.
FAQs
Who can apply for the Production Specialist L1 role?
Candidates with any graduate or postgraduate qualification and 1–3 years of relevant experience in Pharmacovigilance or Drug Safety can apply.
Is this a work-from-home position?
No. The position is based in Pune and is currently offered as a full-time permanent role.
Is there a walk-in interview for this position?
No walk-in interview details have been announced in the job posting. Candidates should apply through the official Wipro careers portal.
What career growth opportunities are available?
Employees can access training programs, global projects, leadership development initiatives, and advancement opportunities within Wipro’s extensive business network.
