Are you looking for a job opportunity with a global leader in digital transformation? Genpact is hosting a mega walk-in drive for Customer Service (Non-Voice) roles, offering positions for both freshers and experienced candidates. If you’re interested in joining a dynamic team in Hyderabad, details of the walk-in drive are provided below.
Job Details
- Role: Customer Service: Non-Voice
- Experience: 0-2+ Years
- Qualification: Any Graduate
- Job Location: Hyderabad
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolutions based on prescribed guidelines.
- Recognize trends and patterns and raise issues in a timely manner.
- Provide insights to improve user support.
- Maintain a thorough understanding of process and policies.
Qualifications
Minimum Qualifications:
- Freshers are eligible.
- Ability to speak/read/comprehend in either Gujarati+English or Urdu+Arabic+English.
Preferred Qualifications:
- Effective probing and analytical skills.
- Customer-centric approach with excellent proficiency in written English and a neutral English accent.
- Ability to work on a flexible schedule, including weekends.
Documents to Bring
- 3 copies of updated resume
- 3 passport-sized photographs
- Original Aadhar card
- 2 copies of Aadhar card
Walk In Interview Details
Date: August 13, 2024
Time: 11:30 AM – 2:00 PM
Location:
Genpact
F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049