Infosys BPM Ltd. is conducting a walk-in interview for the position of Process Executive (Customer Support – Voice Process). The interviews are scheduled for 24th and 25th October 2024 in Kolkata.
Position Details
| Position | Job Location | Experience | Employment Type | Shift | Work Mode |
|---|---|---|---|---|---|
| Process Executive | Pune | 0-4 years | Full-Time | 24/7 availability (US Shift) | 100% Work from Office |
Key Responsibilities
- Resolve client issues via calls, chat, or email with excellent communication skills.
- Use analytical problem-solving to independently address customer concerns.
- Practice effective time management and deliver proactive customer service.
- Complete training programs set by the client.
Preferred Qualifications
- Any graduate (additional certifications in customer service are a plus).
Documents to Carry
- A printout of your updated resume.
- Any two photo ID proofs (PAN Card, Driving License, Voters ID card, or Passport).
- Original educational documents for verification (10th, 12th, Graduation semester-wise marksheets, Provisional Certificate, Original Degree).
Interview Details
- Dates: 24th & 25th October 2024
- Time: 10:00 AM to 1:00 PM IST
- Venue: Infosys Limited, Plot No IIIG/2, P. S-New Town, Kolkata – 700135 (Hatisala)
Important Notes
- Do not bring laptops or cameras to the venue due to security restrictions.
- An original government ID card is required for security clearance.
Infosys BPM Ltd. is an equal opportunity employer, committed to diversity and fostering an inclusive workplace.