About TCS: Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, and is part of the Tata Group, India’s largest multinational business group. With over 500,000 skilled consultants in 46 countries, TCS is dedicated to innovation, technology, and collective knowledge to build a meaningful future.
Walk-In Drive Details
| Position | Citizen Service Executive |
|---|---|
| Location | Indore, Madhya Pradesh |
| Date | 19th August – 28th August 2024 |
| Time | 9:30 AM – 5:30 PM |
| Venue | Passport Seva Kendra, 2nd Floor, Gold Plaza, Apollo D.B. City, Nipania, Indore, Madhya Pradesh – 452010 |
Eligibility Criteria
- Qualifications: B.Des., Any Graduate, B.Com, BAMS, B.B.A/B.M.S, B.Pharma, B.P.Ed, B.A, Other Graduate, B.Sc, B.Ed, B.U.M.S
- Experience: 0-1+ years (Freshers welcome)
- Candidates Awaiting Final Semester Results: Not eligible
- Candidates with B.E, B.Tech, MCA, MBA: Not eligible
Job Description
Responsibilities
- Resolve customer queries and issues
- Escalate customer issues for quick resolution
- Ensure quality of services delivered
- Execute activities to meet service period SLAs
Skills Required
- Decent communication and interpersonal skills
- Good customer handling skills
- Proficient in English and local language
- Computer savvy and good keyboard skills
Important Notes
- Interviews will not be conducted on Saturdays and Sundays.
- Interested candidates should walk in for the interview between 19th August 2024 and 28th August 2024.