Looking for exciting pharma jobs in India? ProPharma is hiring a Medical Information Written Response Agent for its Medical Information Contact Center.
This opportunity is ideal for life sciences, pharmacy, and nursing professionals seeking rewarding pharmaceutical careers in India with a globally recognized healthcare consulting organization.
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About the Company
ProPharma is a leading global provider of regulatory, clinical, pharmacovigilance, medical information, quality, compliance, and research consulting services.
For more than 25 years, the company has partnered with biotechnology, pharmaceutical, and medical device organizations to support innovation and accelerate the development of life-changing therapies.
Operating through an advise-build-operate model, ProPharma offers comprehensive solutions across the entire product lifecycle.
Its commitment to regulatory compliance, scientific excellence, and patient safety has established the company as a trusted partner within the global healthcare industry.
Job Details
- Company Name: ProPharma
- Position: Medical Information Written Response Agent
- Qualification: Life Science Degree, Nursing Degree (RN/BS/BA/MS), Pharmacy Degree
- Location: India
- Work Type: Full-Time
- Work Arrangement: Remote/Hybrid (based on proximity to office locations)
Job Description
ProPharma is seeking qualified healthcare and life sciences professionals to join its Medical Information Contact Center.
The selected candidate will provide medical information support, manage safety reporting activities, and ensure compliance with regulatory requirements while delivering excellent customer service.
Medical Information Written Response Agent
- Department: Medical Information Contact Center
- Market: Pharmaceutical and Healthcare Services
- Role: Medical Information Specialist
- Education/Qualification: Life Science, Nursing, or Pharmacy Degree
- Location: India
- Employment Type: Full-Time
Skills/Qualifications
- Life sciences, nursing, or pharmacy degree.
- Excellent written and verbal communication skills.
- Strong proofreading and documentation abilities.
- Professional customer service skills.
- Knowledge of medical terminology.
- Understanding of pathophysiology and pharmacology.
- Familiarity with healthcare regulations and industry standards.
- Critical thinking and analytical skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and within teams.
- Proficiency in Microsoft Office applications.
- Experience with document management systems.
- Ability to learn inquiry handling databases.
- Strong attention to detail.
- Effective problem-solving skills.
- English language proficiency.
Key Responsibilities
- Respond to medical information inquiries.
- Handle requests from healthcare professionals.
- Support consumer medical information requests.
- Provide approved medical and safety information.
- Document adverse events accurately.
- Report product complaints promptly.
- Manage pregnancy and special situation reports.
- Create custom medical information responses.
- Utilize scientific literature and approved data.
- Maintain inquiry handling databases.
- Perform quality assurance checks.
- Meet established service deadlines.
- Ensure regulatory compliance.
- Protect confidential information.
- Support after-hours coverage when required.
Benefits/Perks
- Opportunity to work with global pharmaceutical clients.
- Exposure to international healthcare regulations.
- Career advancement opportunities.
- Continuous learning and development.
- Collaborative and inclusive work culture.
- Competitive compensation package.
- Flexible hybrid working opportunities.
- Professional growth in medical information services.
- Global exposure within healthcare consulting.
- Strong focus on diversity, equity, and inclusion.
How to Apply
Interested candidates can apply directly through the official ProPharma careers portal.
Career Page: https://www.propharmagroup.com/careers
Before applying, ensure your resume highlights relevant experience in medical information, pharmacovigilance, healthcare communication, regulatory compliance, and customer service.
Verified Post
Verification: To confirm the legitimacy of this posting, you can view the original announcement on the Propharma career page.
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Apply today and take the next step in your pharmaceutical career with a globally recognized healthcare consulting leader.
Why You Should Join ProPharma
ProPharma offers professionals the opportunity to work at the forefront of healthcare innovation while supporting global pharmaceutical and biotechnology organizations.
Employees benefit from a culture built on collaboration, diversity, compliance, and scientific excellence.
FAQs
Who is eligible to apply for the Medical Information Written Response Agent role?
Candidates with a Life Science, Nursing, or Pharmacy degree are eligible to apply.
Is prior pharmaceutical industry experience required?
Relevant medical information, healthcare, pharmacovigilance, or customer support experience is beneficial, though qualifications and skills are the primary requirements.
Is this a remote job?
ProPharma supports remote working and may offer hybrid arrangements depending on the employee’s location and proximity to company offices.
What career growth opportunities are available?
Employees gain exposure to medical information services, regulatory affairs, pharmacovigilance, quality compliance, and global pharmaceutical operations, creating strong long-term career prospects.
