Looking for pharma jobs in India? Sanofi is hiring a Specialist Quality Services (Product Complaints) in Hyderabad. Explore this exciting pharmaceutical career opportunity in quality assurance, complaint management, and regulatory compliance.
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About the Company
Sanofi is a globally recognized healthcare and life sciences organization dedicated to improving health outcomes through scientific innovation.
Operating across vaccines, rare diseases, oncology, immunology, diabetes, cardiovascular care, and infectious diseases, Sanofi continues to transform healthcare worldwide.
With a strong focus on research, digital transformation, artificial intelligence, and regulatory excellence, Sanofi maintains one of the most respected corporate cultures in the pharmaceutical industry.
The company provides employees with opportunities to contribute to innovative healthcare solutions while working within a highly compliant and globally connected environment.
Job Details
- Company Name: Sanofi
- Position: Specialist Quality Services (Product Complaints)
- Experience: 1–3 Years
- Qualification: Bachelor’s or Master’s Degree in Life Sciences, Healthcare, Business Administration, Engineering, or Information Technology
- Location: Hyderabad, India
- Work Type: Full-Time, On-site
- Application Deadline: June 23, 2026
- Job Requisition ID: R2860975
Job Description
Sanofi is seeking qualified professionals to join its Quality Services team in Hyderabad. The selected candidate will support product complaint management activities, ensure regulatory compliance, coordinate investigations, and collaborate with multiple stakeholders across global operations.
Specialist Quality Services (Product Complaints)
- Department: Quality Services
- Market: Global Manufacturing & Supply Operations
- Role: Product Complaint Management and Investigation Specialist
- Experience: 1–3 Years
- Education/Qualification: Bachelor’s or Master’s Degree in relevant disciplines
Skills & Qualifications
- Knowledge of pharmaceutical quality systems
- Understanding of GxP regulations and compliance requirements
- Experience in complaint handling processes
- Familiarity with Quality Management Systems (QMS)
- Strong analytical and problem-solving abilities
- Excellent documentation skills
- Effective stakeholder management capabilities
- Good communication skills in English
- Attention to detail and organizational skills
- Ability to work in cross-functional teams
- Understanding of CAPA and root cause analysis
- Ability to manage multiple priorities effectively
Key Responsibilities
- Manage product technical complaints from receipt to closure
- Evaluate complaint severity and risk levels
- Process complaints according to regulatory requirements
- Handle complaints for drugs, biologics, and devices
- Coordinate investigations with manufacturing sites
- Review complaint documentation for compliance
- Conduct batch genealogy and recurrence checks
- Manage complaint records within QMS systems
- Support root cause analysis activities
- Monitor complaint investigation timelines
- Coordinate with contract manufacturing organizations
- Review investigation reports and CAPA effectiveness
- Ensure timely complaint closure
- Support KPI monitoring and compliance activities
- Participate in continuous improvement initiatives
Benefits & Perks
- Global career development opportunities
- International exposure and collaboration
- Competitive compensation package
- Comprehensive healthcare benefits
- Wellness and prevention programs
- Gender-neutral parental leave benefits
- Learning and development opportunities
- Diverse and inclusive work environment
- Exposure to advanced pharmaceutical technologies
- Opportunity to work with global experts
- Career mobility across functions and geographies
How to Apply
Interested candidates can apply directly through Sanofi’s official careers portal before the application deadline.
Career Page:
Visit Sanofi Careers and search for Job Requisition ID: R2860975 to submit your application.
Verified Post
Verification: To confirm the legitimacy of this posting, you can view the original announcement on the Sanofi career page.

For additional pharmaceutical job opportunities, visit Pharma Recruiter: https://pharmarecruiter.in
Apply before June 23, 2026, and take the next step in your pharmaceutical career with one of the world’s leading healthcare companies.
Why You Should Join Sanofi
Sanofi offers a unique opportunity to work in a globally respected pharmaceutical organization known for innovation, scientific excellence, and patient-focused solutions. Employees benefit from a culture that encourages growth, collaboration, and continuous learning.
FAQs
Who can apply for this Sanofi job?
Candidates with a Bachelor’s or Master’s degree in Life Sciences, Healthcare, Business Administration, Engineering, or Information Technology and 1–3 years of pharmaceutical industry experience can apply.
Is this a Quality Assurance or Quality Control role?
This position primarily focuses on quality services, product complaint management, investigation coordination, compliance, and quality system activities.
Is there a walk-in interview for this position?
No walk-in interview details have been announced. Applications must be submitted through the official Sanofi Careers portal.
What career growth opportunities are available at Sanofi?
Sanofi provides internal mobility, leadership development programs, international assignments, and opportunities to grow across various pharmaceutical business functions.