Trainer Jobs – Optum (UnitedHealth Group) is hiring a Trainer in Chennai for its Revenue Cycle Management (RCM) training team. This full-time role is ideal for experienced professionals with expertise in US healthcare billing, denial management, AR follow-up, and acute/ambulatory specialties to train fresher and existing colleagues in backend RCM operations.
Join a global leader in healthcare services and make a meaningful impact on health outcomes.
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About the Company
Optum, part of UnitedHealth Group, is a leading healthcare services and technology organization delivering care, pharmacy benefits, data, and resources to improve health for millions worldwide.
With a focus on RCM, clinical solutions, and operational excellence, Optum supports payers, providers, and patients through innovative services. The company is committed to inclusion, diversity, employee well-being, career development, and making the health system work better for everyone.
Recognized for its people-first culture, Optum offers comprehensive training, competitive benefits, and opportunities to grow in a dynamic, high-impact environment.
Job Details
- Company Name: Optum (UnitedHealth Group)
- Position: Trainer – Revenue Cycle Management (RCM)
- Experience: Relevant experience in US healthcare RCM (acute & ambulatory billing, denial management, AR follow-up)
- Qualification: Graduate (any discipline; healthcare/pharma background preferred)
- Location: Chennai, Tamil Nadu, India
- Work Type: Full-time (may involve rotational shifts)
- Overtime Status: Exempt
- Travel: No
Job Description
The Trainer role focuses on successful implementation and management of the training department for backend RCM operations. The trainer will deliver programs for fresher, existing, and experienced colleagues across various RCM scopes, ensuring high productivity, compliance, and performance through classroom, e-learning, and on-the-job training.
Trainer – Revenue Cycle Management (RCM)
- Department: Training – Revenue Cycle Management
- Market: Healthcare – RCM Services
- Role: Trainer
- Experience: Proven experience as AR representative with successful experiential training implementation
- Education/Qualification: Graduate (any discipline)
Skills/Qualifications
- In-depth knowledge of US healthcare revenue cycle management (upstream/downstream processes)
- Expertise in denial management, appeal writing (administrative & clinical denials)
- Strong understanding of acute and ambulatory specialties, diagnosis/procedure codes, and denials
- Comprehensive knowledge of UB04 claim form, revenue codes, DRG classifications, bundled payments
- Proficiency in ICD-10, CPT, HCPCS coding, medical records, and insurance guidelines (Medicare, Medicaid, commercial payers)
- Excellent analytical, problem-solving, communication, and leadership skills
- Ability to analyze AR claims end-to-end, identify root causes, and drive faster resolution
- Experience handling multiple geos (US/PR/PHL/IND) and delivering training programs
Key Responsibilities
- Implement and manage training department for RCM backend operations
- Deliver training to fresher/experienced colleagues using classroom, e-learning, and on-the-job methods
- Review training needs/performance monthly, conduct focus groups, gather feedback, and monitor batch progress
- Manage bottom quartile performers and drive productivity improvement
- Develop effective training curriculum, content, and automation
- Collaborate with ops, quality, and training teams to identify improvement areas
- Maintain up-to-date knowledge of best practices in training and development
- Raise/track new hire process credentials and ensure timely completion
- Work on aligned accounts for hands-on experience and experiential training
- Learn new/existing business end-to-end and prepare/modify training curriculum
- Align with organization/team/client culture, mission, vision, and values
- Handle in-person and virtual training effectively
Benefits/Perks
- Career development and progression in a Fortune 25 organization
- Supportive, engaged management with technical and therapeutic training
- Peer recognition and comprehensive total rewards program
- Inclusive culture with focus on well-being and equal opportunities
- Exposure to global RCM operations and healthcare impact
- Opportunities to shape training programs and drive performance
How to Apply
Apply directly through the Optum careers portal: https://careers.optum.com (search for Job ID or “Trainer Revenue Cycle Management Chennai”).
Verified Post
Verification: To confirm the legitimacy of this posting, you can view the original announcement on the Optum Career page.
Submit your updated resume highlighting US healthcare RCM experience, denial management, AR follow-up, and training delivery skills. For more RCM trainer jobs, healthcare training roles, pharma jobs, and careers in Chennai/Tamil Nadu, visit Pharma Recruiter.
Apply now and shape the future of RCM training with Optum – Caring. Connecting. Growing together!
Why You Should Join
Optum offers a purpose-driven environment where trainers directly improve health outcomes by building high-performing RCM teams.
With a Fortune 25 backing, comprehensive benefits, inclusive culture, and opportunities to lead training initiatives, the role provides strong professional growth, skill enhancement, and the chance to make a real difference in healthcare delivery.
Joining Optum means working in a collaborative, innovative organization committed to diversity, equity, and excellence in patient care.
FAQs
What experience is required for the Trainer role at Optum?
Proven experience as an AR representative with successful implementation of experiential learning in new hire batches; in-depth knowledge of US healthcare RCM, denial management, and acute/ambulatory specialties.
Is prior training delivery experience mandatory?
Yes—experience in delivering training programs (classroom, e-learning, on-the-job) is essential for effective batch management and performance improvement.
Where is the job located?
Chennai, Tamil Nadu, India – Optum’s operational hub for RCM services.
What growth opportunities exist in this role?
Strong potential for career advancement in training leadership, RCM operations, and cross-functional roles in a global healthcare leader with focus on development and impact.
